Privacy Policy

Last Updated: October 2026

At Airport Transfers 247, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you use our website, book an airport transfer, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with reliable and professional transfer services, we may collect and process the following information:

• Identity & Contact Data: Full name, email address, and telephone number.
• Journey Data: Pick-up and drop-off locations, flight details (for flight tracking), dates, times, and passenger numbers.
• Financial Data: Payment details when processing transactions. (Note: We use secure third-party payment processors; we do not store your full payment card details on our servers.)
• Technical Data: IP address, browser type, device information, and website usage data collected via cookies.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To process and fulfill your booking requests and provide fixed-price quotes.
• To communicate essential journey details, including sending driver updates and monitoring delayed flights.
• To process secure payments and prevent fraudulent activity.
• To improve our website functionality, customer support, and the overall booking experience.
• To comply with our legal and regulatory obligations.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties necessary for the provision of our services:

• Our Professional Drivers: Drivers receive only the details required to safely complete your journey (name, contact number, and journey specifics).
• Payment Processors: Secure gateways that handle your booking transactions.
• Legal Authorities: We may disclose information if required by law to comply with legal processes or protect the rights and safety of Airport Transfers 247, our customers, and the public.

4. Data Security

We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website utilizes SSL encryption to ensure that your personal and booking details remain secure during transmission.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Your Privacy Rights

Under applicable data protection laws, you have specific rights regarding your personal information, including:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request the deletion of your personal data, subject to our legal retention obligations.
• The right to withdraw your consent at any time, where we rely on consent to process your data.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more detailed information, please refer to our separate Cookie Policy.